Contact Us

Have questions about checking SIM owner details in Pakistan? Need help understanding official PTA verification methods? Found outdated information in our guides? We’re here to help.

Important: CheckSimOwner.pk is an independent educational resource. We explain how 668 SMS service, cnic.sims.pk portal, and 667 verification code work — we do not operate these official PTA services. We cannot check SIM owner details on your behalf or access PTA’s database.

For direct SIM verification or PTA complaints, contact Pakistan Telecommunication Authority:
PTA Consumer Affairs: 0800-55055 (toll-free, 24/7)
PTA Website: https://www.pta.gov.pk
PTA Complaints: https://complaint.pta.gov.pk


Contact Methods

Email (Primary Method)

General Inquiries:
📧 [email protected]
For questions about our guides, verification methods, or general SIM owner details information
⏱️ Response Time: Within 48 hours (usually faster)

Content Corrections:
📧 [email protected]
Found outdated verification codes? Noticed incorrect information? Report it here
⏱️ Response Time: Verified and updated within 7 days

Privacy & Data Protection:
📧 [email protected]
Questions about our Privacy Policy, data practices, or PECA 2016 compliance
⏱️ Response Time: Within 14 days

Press & Media Inquiries:
📧 [email protected]
For interviews, citations, fact-checking requests, or journalist inquiries
⏱️ Response Time: Within 24 hours for urgent media requests

Legal Correspondence:
📧 [email protected]
For PECA compliance questions, takedown requests, or formal legal notices
⏱️ Response Time: Within 7 business days

Contact Form

[Submit Contact Form Below]

Name: (Required)
Email: (Required)
Subject: (Select from dropdown)

  • General Question About SIM Verification
  • 668 SMS Service Help
  • cnic.sims.pk Portal Issue
  • 667 Verification Code Question
  • Content Correction Report
  • Privacy Concern
  • Other

Message: (Required – please be specific)

By submitting this form, you agree to our Privacy Policy

[Submit Button]

What Happens After You Submit:

  1. You receive instant automated confirmation email
  2. We review your inquiry within 24 hours
  3. You receive detailed response within 48 hours (usually faster)
  4. Complex technical questions may require additional research time

Before You Contact Us: Quick Self-Help Resources

Many common questions are already answered in our comprehensive guides. Check these first for faster answers:

“How do I check my SIM owner details?”

Complete Answer: Official SIM Verification Methods Guide

Quick Summary:

“I found unauthorized SIMs on my CNIC — what should I do?”

Complete Answer: Unauthorized SIM Emergency Removal Protocol

Immediate Actions:

  1. Screenshot your 668 or portal results with timestamp
  2. Call affected operators’ helplines same day (Jazz 111, Zong 310, Telenor 345, Ufone 333)
  3. Visit franchise within 72 hours with original CNIC
  4. Request “SIM Disowning” service (completely free)
  5. File FIA complaint if 2+ unauthorized SIMs detected

“668 shows error message — how do I fix it?”

Complete Answer: 668 Error Troubleshooting Guide

Common Errors:

  • “Invalid CNIC format” → Remove all dashes and spaces, type 13 continuous digits only
  • “CNIC not found” → Verify each digit against your physical CNIC card
  • No reply received → Check you sent to exactly 668 (not 668# or *668)
  • 0 SIMs showing → Wait 48 hours if you activated within 72 hours

“How do I check SIM owner details for each network?”

Network-Specific Guides:

“I’m approaching PTA’s 8-SIM limit — what should I do?”

Complete Answer: PTA 8-SIM Limit Complete Guide

Quick Action: Proactively disown old/inactive SIMs before hitting the maximum. Visit franchise with original CNIC and request disowning for specific numbers. Processing takes 17 business days.

“Can I check SIM owner details for someone else’s number?”

Legal Answer: SIM Details by Number — Legal Boundaries

Short Answer: No. Accessing another person’s SIM registration data without lawful authorization violates PECA 2016 Section 16 — penalties include up to 3 years imprisonment plus Rs. 5,700,000 fine. You can only legally check: (1) SIMs on your own CNIC via 668/portal, (2) A SIM physically in your device via 667.

“Are platforms like Minahil SIM Data or Live Tracker legal?”

Complete Investigation: Minahil SIM Data — Full Expose

Short Answer: No. These platforms operate illegally outside Pakistan’s regulatory framework. Using them violates PECA 2016, exposes your CNIC to harvesting, and risks criminal prosecution. Interior Minister Mohsin Naqvi ordered a national investigation in September 2025 after his own SIM data was found being sold through these platforms.


What We Can Help With

✅ We Provide Guidance On:

Verification Methods:

  • How to use 668 SMS service correctly
  • Step-by-step cnic.sims.pk portal instructions
  • When to use 667 vs 668 vs portal
  • Network-specific verification codes
  • Troubleshooting error messages
  • Understanding your verification results

Compliance & Legal:

  • Understanding PECA 2016 framework
  • Your rights when checking SIM owner details
  • Legal boundaries (what you can/cannot check)
  • Why illegal platforms violate Pakistan’s laws
  • FIA complaint filing procedures

Emergency Situations:

Overseas Pakistanis:

Content Questions:

  • Clarifying information in our guides
  • Understanding technical terms
  • Verifying if our content is current
  • Requesting new guide topics

❌ We CANNOT Help With:

Direct Verification Services:

  • We cannot check SIM owner details on your behalf
  • We cannot access PTA’s database for you
  • We cannot look up someone’s mobile number
  • We cannot provide “by number” verification

Operator-Specific Issues:

  • Account problems with Jazz, Zong, Telenor, Ufone
  • Billing disputes or balance inquiries
  • Network connectivity issues
  • SIM activation delays

PTA Administrative Actions:

  • Processing your SIM disowning request
  • Updating PTA’s registry directly
  • Handling PTA enforcement actions
  • Filing official PTA complaints (we can guide, not file for you)

Legal Representation:

  • Defending you in PECA violation cases
  • Providing legal advice for specific situations
  • Representing you before FIA or courts
  • Drafting legal documents

For these issues, contact:


Frequently Asked Contact Questions

Q: How long until I get a response?

General inquiries: Within 48 hours (usually 12-24 hours)
Content corrections: Verified within 7 days, immediate update if critical error
Privacy concerns: Within 14 days
Media requests: Within 24 hours for urgent deadlines
Legal notices: Within 7 business days

Q: Do you offer phone support?

No. Email-only support ensures we can provide accurate, detailed responses with relevant guide links. Phone support often leads to rushed or incomplete answers for technical verification questions.

Q: Can I visit your office in person?

CheckSimOwner.pk operates as a digital-first information resource. We do not have physical offices open to the public. All support is provided via email.

Q: I sent an email but haven’t received a response — what should I do?

  1. Check your spam/junk folder (our replies sometimes filter there)
  2. Verify you sent to the correct email address
  3. Wait full 48 hours before following up (we process inquiries in order received)
  4. If 72+ hours pass with no response, resend with “FOLLOW-UP” in subject line

Q: Can you check my specific CNIC to see if I have unauthorized SIMs?

No. We never request, collect, or process anyone’s CNIC numbers. You must check yourself using 668 SMS or cnic.sims.pk portal. This protects your privacy and ensures compliance with PECA 2016.

Q: I need help urgently — is there an emergency contact?

For life-threatening emergencies or active fraud in progress, contact:

  • FIA Cybercrime Helpline: 1991 (toll-free, 24/7)
  • PTA Consumer Affairs: 0800-55055 (toll-free, 24/7)
  • Your Network Operator: Jazz 111, Zong 310, Telenor 345, Ufone 333

CheckSimOwner.pk provides educational guidance, not emergency intervention services.

Q: Can you verify if a specific verification code is legitimate?

Yes! Send us the code, where you saw it mentioned, and what it claims to do. We’ll verify against official PTA documentation and network operator confirmations. This helps protect users from scam codes circulating on social media.

Q: I want to report a fake “SIM lookup” website — how?

Email: [email protected]
Include:

  • Website URL
  • Screenshots showing their claims
  • What makes you suspect it’s fake/illegal

We investigate reported platforms and add warnings to our illegal platform guides if verified as fraudulent.


Content Correction Requests

Found outdated information? Spotted incorrect verification code? Noticed expired regulation? We want to know.

What to Include in Your Correction Report:

  1. Specific Page URL: Link to the exact guide with incorrect information
  2. Incorrect Information: Quote what’s wrong
  3. Correct Information: What it should say
  4. Your Source: Where you verified the correction (official PTA announcement, operator website, personal testing)
  5. Urgency: Is this a critical error affecting user safety/compliance?

Recent Corrections (Transparency):

  • April 2026: Updated ONIC subscriber count from 1.5M to 2M (official ONIC announcement)
  • March 2026: Corrected 668 cost from “Rs. 1.50” to “Rs. 2.00” (PTA fee adjustment)
  • February 2026: Added new Jazz USSD code *44461# (operator update)

We Take Corrections Seriously:
Accuracy protects Pakistani users from verification failures, compliance violations, and fraud. Every reported correction receives investigation priority.


Partnership & Collaboration Inquiries

We Do Not:

  • Accept paid placements or sponsored content
  • Link to SIM verification service providers
  • Promote third-party verification apps
  • Display advertising for illegal platforms

We May Collaborate On:

  • Digital literacy initiatives for SIM verification awareness
  • Research projects studying identity fraud in Pakistan
  • Educational partnerships with telecom consumer protection organizations
  • Fact-checking verification for journalists covering SIM fraud stories

For collaboration proposals: Email [email protected] with detailed proposal including objectives, deliverables, timeline, and how it serves Pakistani users’ interests.


Feedback & Suggestions

Help us improve CheckSimOwner.pk:

What guides would be most helpful?
Tell us what SIM verification topics need better coverage. Recent requests that became published guides:

What features would improve your experience?
We’ve implemented these user suggestions:

  • Downloadable PDF versions of major guides (coming June 2026)
  • Roman Urdu translations for accessibility (in development)
  • Video tutorials for 668/portal verification (production starting)

What did we explain poorly?
If any guide confused you, tell us. Specific feedback like “the 667 CNIC masking section was unclear” helps us improve better than generic “great content” messages.

Suggestion Submission: Email [email protected] with “SUGGESTION:” in subject line.


Official PTA Contact Information

For actual SIM verification, operator complaints, or regulatory issues:

Pakistan Telecommunication Authority (PTA):
📞 Consumer Affairs Hotline: 0800-55055 (toll-free, operates 24/7/365)
🌐 Official Website: https://www.pta.gov.pk
📧 General Email: [email protected]
📝 Online Complaints: https://complaint.pta.gov.pk
📍 Headquarters: PTA Headquarters, F-5/1, Islamabad, Pakistan

Federal Investigation Agency (FIA) Cybercrime Wing:
📞 Helpline: 1991 (toll-free, 24/7)
🌐 Complaint Portal: https://complaint.fia.gov.pk
📧 Email: [email protected]
For: Identity theft, unauthorized SIM registrations, illegal platform usage, PECA violations

Network Operator Customer Service:

  • Jazz (Mobilink): 111 (free from Jazz) — jazz.com.pk
  • Zong (CMPak): 310 (free from Zong) — zong.com.pk
  • Telenor Pakistan: 345 (free from Telenor) — telenor.pk
  • Ufone (PTCL): 333 (free from Ufone) — ufone.com
  • ONIC: 037 (free from ONIC) — onic.pk
  • SCO Mobile: 321 (free from SCO)

About Response Times

Why We Don’t Offer Instant Chat Support:

SIM verification guidance requires accurate, detailed responses with relevant links to official sources. Email support allows us to:

  • Research complex technical questions thoroughly
  • Verify information against current PTA regulations
  • Provide comprehensive responses with step-by-step instructions
  • Include relevant internal guide links for deeper learning
  • Document conversations for quality control

Instant chat often produces:

  • Rushed, incomplete answers
  • Missed critical compliance details
  • Broken or missing source links
  • Follow-up confusion requiring additional support

Our Commitment: Every email receives thoughtful, complete response with all relevant resources. We’d rather take 24 hours to give you the perfect answer than 5 minutes to give you a partial one.


Privacy & Data Protection

What happens to your contact form data?

See our complete Privacy Policy for details. Summary:

We Collect:

  • Your name and email (required fields)
  • Your message content
  • Timestamp of submission
  • IP address (anonymized after 7 days)

We Do NOT Collect:

  • Your CNIC number (never requested)
  • Your mobile phone number (unless you voluntarily include in message)
  • Your SIM verification results
  • Any data beyond the contact form fields

Data Retention:

  • Contact form submissions: 24 months from last contact
  • Then permanently deleted from all systems including backups

Your Rights:

  • Request deletion anytime (email [email protected])
  • Request copy of data we hold about you
  • Withdraw consent for future communications

PECA 2016 Compliance:
We never transfer your contact data to third parties except as required by Pakistani law or valid legal requests from FIA/PTA. See Section 38 compliance in our Privacy Policy.


Legal Disclaimer

CheckSimOwner.pk is an independent educational resource. We are not affiliated with, endorsed by, or operated by:

  • Pakistan Telecommunication Authority (PTA)
  • National Database and Registration Authority (NADRA)
  • Federal Investigation Agency (FIA)
  • Any licensed Pakistani mobile operator (Jazz, Zong, Telenor, Ufone, ONIC, SCO)

Our Role:
We explain how official SIM verification methods work. We do not operate these services. We cannot access PTA’s database. We cannot verify SIM owner details on your behalf.

For Official Verification:
Use PTA’s authorized channels directly:

  • 668 SMS service (send CNIC to 668)
  • cnic.sims.pk web portal
  • 667 verification code
  • Licensed operator franchises

Governing Law:
All communications are governed by the laws of the Islamic Republic of Pakistan. Disputes subject to jurisdiction of Pakistani courts.


Quick Contact Reference

Inquiry TypeEmail AddressResponse Time
General Questions[email protected]48 hours
Content Corrections[email protected]7 days
Privacy Concerns[email protected]14 days
Press/Media[email protected]24 hours
Legal Notices[email protected]7 business days

Before Emailing:
Search our comprehensive guides — your question may already be answered in detail.

For Urgent SIM Issues:
Contact PTA (0800-55055), FIA (1991), or your network operator directly. We provide educational guidance, not emergency intervention.


CheckSimOwner.pk Contact Promise:

We respond to every legitimate inquiry
We provide accurate, thoroughly researched answers
We protect your privacy under PECA 2016
We never request your CNIC or verification data
We guide you to official channels only

Your SIM verification questions answered. Your privacy protected. Your compliance maintained.


Last Updated: May 03, 2026